Flipkart unveils “Love it or Return It” programme: All you need to know

New Delhi: Flipkart has unveiled a brand new “Love it or Return It” programme that permits consumers in India to check out a premium smartphone for 15 days earlier than returning it for a full refund of the acquisition worth.

Initially, Flipkart is collaborating with Samsung to present prospects with the chance to take a look at Samsung foldable gadgets such because the Samsung Galaxy Z Fold 3 and Samsung Galaxy Z Flip 3. Customers can place a purchase order on Flipkart and take a look at the gadget for up to 15 days earlier than returning it if they’re displeased with the smartphone for any cause.

Customers will obtain a full refund on the smartphone buy worth, which might be returned to their checking account, following a high quality test to assure the merchandise is in good working order.

Bengaluru, Hyderabad, Pune, Delhi, Mumbai, Gurugram, Ahmedabad, Kolkata, Chennai, and Vadodara are among the many cities the place Flipkart’s “Love it or Return It” supply is accessible.

The supply comes at a time when luxurious smartphones are in excessive demand throughout the nation. The ‘Love it or Return it’ coverage, in accordance to the e-commerce behemoth, would ship a “confident buying experience” whereas additionally assuring solutions for particular person consumer wants.

Speaking concerning the new programme, Arief Mohamad, Senior Director – Mobiles, Flipkart, mentioned, “We are giving the buyer an choice to expertise the smartphone of their selection in particular person, to resolve if it’s the best selection for them.” Samsung also lauded the partnership and said customers can now access these revolutionary devices via the “innovative programme.”

Click on the Flipkart return request weblink to get a refund or a return. After that, enter the IMEI quantity to make certain it’s legitimate and log in to the app. Users might be required to present private data in addition to monetary data.

A ticket quantity might be produced after a profitable submission, and an e-mail might be despatched with directions on how to obtain the software program to diagnose the telephone and guarantee it is in working order.

After a passable diagnostic, logistics personnel will contact you to prepare for the merchandise to be picked up. An authorised consultant will accumulate the gadget after a bodily QC. Within seven working days, prospects will obtain a refund.

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